Author/s: Chawla, Ajay Title: Coronavirus (COVID-19) Ð ÔZoomÕ Application Boon or Bane Journal: Pages: Link: https://papers.ssrn.com/abstract=3606716 Abstract: Advances in communication technologies offer new opportunities for the conduct of qualitative research. Among these, ZoomÑan innovative videoconferencing platformÑhas a number of unique features that enhance its potential appeal to qualitative and mixed-methods researchers. Zoom has become nearly…